7y77's Privacy Policy
This policy clearly explains how your personal information is collected, what it is used for, and how it is kept secure.
This privacy policy applies to users of 7y77's online gaming platform. When you visit our website, create an account, or use any of our services, you agree to the terms of this policy. We take your privacy seriously and maintain SSL encryption and strict security measures to protect your information. Please read this policy carefully, and contact our support team if you have any questions.
What Information We Collect
We may collect the following types of information for registration and service delivery on the 7y77 platform:
1.1 Information You Provide
- Full name, date of birth, and national ID number (for identity verification)
- Email address and mobile number
- Bank or mobile banking account details (for bKash, Nagad, Rocket, or bank transfers)
- Username and password
- Any profile information you provide yourself
1.2 Automatically Collected Information
- IP address and device type
- Browser version and operating system information
- Login date, time, and session duration
- Pages visited on the site and click patterns
- Information collected from cookies and similar tracking technologies
1.3 Transaction-Related Information
- Deposit and withdrawal amounts and dates
- Details of payment methods used
- Bonus claims and wagering activity information
Purpose of Data Use
We use collected information only for the following lawful purposes:
- Creating, managing, and securing your account
- Verifying your identity and preventing unauthorized use
- Processing deposits, withdrawals, and other financial transactions
- Improving our services and developing new features
- Providing customer support — via 24/7 live chat and email
- Complying with applicable laws and regulations
- Preventing fraud, deception, and other illegal activities
- Meeting responsible gaming obligations
- Sending relevant promotional information with your consent
We never sell your information to third parties or share it unnecessarily.
Data Disclosure & Sharing
7y77 may share your information with third parties in certain circumstances. These include:
3.1 Service Provider Partners
We use trusted third-party services for payment processing, technology services, and data analysis. These partners may only use your information in accordance with our instructions and are bound by confidentiality agreements.
3.2 Legal Obligations
We may be required to provide information to relevant authorities in the event of a court order, government directive, or applicable legal requirement.
3.3 Fraud Prevention
Information may be shared with relevant authorities if financial crime, money laundering, or other illegal activity is suspected.
3.4 Business Changes
In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new owner. You will be notified in advance in such cases.
Cookies & Tracking Technology
We use cookies and similar technologies to keep our platform running smoothly. Cookies are small text files stored in your browser.
4.1 Types of Cookies
- Essential Cookies: Required for login sessions, security verification, and basic platform functionality. These cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to understand which pages are visited most and where the platform needs improvement.
4.2 Cookie Controls
You can reject or delete cookies by changing your browser settings. However, disabling essential cookies may limit some platform features.
Data Protection & Security
7y77 follows industry-standard technology and practices to ensure the security of your information. Our security measures include:
- SSL (Secure Sockets Layer) encryption — all data exchanged between your browser and our servers is encrypted
- Advanced encryption methods for sensitive data
- Firewall and access control systems to prevent unauthorized access
- Regular security reviews and penetration testing
- Strict data privacy training for staff
- Real-time monitoring for suspicious activity
We never store your password in plain text — it is always kept in hashed form. Please note that no one can guarantee complete security on the internet. Use a strong password for your account and do not share it with anyone.
Data Retention Period
We retain your information only for as long as it is necessary. The retention period depends on:
- How long your account remains active
- The legally required period applicable to financial transactions
- The need to resolve fraud or disputes
- Even after a responsible gaming self-exclusion or account closure, certain information may be retained as required by legal obligations
Once the necessary period has passed, we securely delete or anonymize the information.
Your Rights
You have the following rights regarding your personal information:
7.1 Right to Access
You may request to know what information we have collected and stored about you.
7.2 Right to Correction
If any of your information is incorrect, you may contact us to have it corrected.
7.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, this request may be limited if there are legal obligations or ongoing disputes.
7.4 Right to Object to Processing
You may object to marketing communications or certain types of data processing.
7.5 Right to Close Your Account
You may request to close your account at any time. For more details, please visit our Responsible Gaming page.
To exercise any of the above rights, please contact our support team.
Protection of Minors
7y77 is a gaming platform for users aged 21 and above only. We do not knowingly collect any information from minors. Age is verified at the time of registration, and if a user is suspected to be a minor, the account is suspended immediately.
If you become aware that a child or minor has registered on our platform, please notify our support team right away. We will promptly delete the relevant account and information.
Third-Party Links & Services
Our platform uses software from game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, etc.). These third-party providers operate under their own privacy policies. We are not responsible for their data handling practices.
When using bKash, Nagad, Rocket, or bank transfer services for payment processing, you are subject to their own terms and conditions and privacy policies.
International Data Transfers
7y77's servers and data storage may be located outside Bangladesh. For data transfers, we ensure that adequate data protection measures are in place in the receiving country or organization.
By using our platform, you consent to such potential international data transfers.
Policy Changes & Updates
7y77 reserves the right to amend or update this privacy policy at any time. For significant changes, we will:
- Update the revised date on this page
- Notify registered users via email or through a notification on the platform
- Re-consent may be sought for important changes
Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend checking this page regularly.
Contact & Complaints
If you have any questions, requests, or complaints regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.
Email: [email protected]
Support Hours: 24 hours, 7 days a week
Contact Methods: Live chat and email
After receiving your request, our team will respond as quickly as possible.